We boost of a sturdy information protection policy, network security architecture, and a tested disaster recovery plan. We ensure security in the following ways.

Physical Security

• Photo ID cards and access cards with easy-to-identify bands are issued to all the employees
• Visitors are proffered with separate ID cards and are not allowed beyond a specific access point. They are accompanied by internal staff during their visit within the office premises.
• Controlled access for each employee
• Presence of security guards and 24x7 surveillance system
• We have fire protection and fire extinguishers available at a reachable distance.
• The entire office premise has been marked as a non-smoking zone.

Data Access Security

• Security Firewalls are installed to prevent any unauthorized access to the network
• Group policies for accessing PCs and workstations for authorized access only
• Access to important files and directories is given only to specific personnel
• All email and web servers are located at an independent internet data center
• GFS Backup policy in place. Monthly backups are stored at an off-site location and removable backups are kept safe with logs duly maintained. Each day’s backup is stored in a flameproof safe.
• External security audits are enforced to assess any breach with multi-level security management in control
• By default, all ports (USB, Serial, Parallel) are disabled on PCs. Enabling of the required ports is done only on specific requests by the client
• Physical security ensures no CDs, Pen-drives, movable media goes in and out of the facility without the written permission from the management

Network Security

• Each client's process is run on a separate VLAN/VPN when run off-shore/off-site
• Software defined secluded tunnels through the internet
• Only client authorized personnel is allowed to access the VNC/VLAN/VPN. This setup prevents others from accessing the project information
• Real-time Anti-virus and SPAM protection for desktops and servers
• Annual maintenance and scheduled preventive maintenance is in place for critical assets
• Adequate spares are available for all the critical infrastructure, thereby minimizing the downtime
• Wireless LAN in the office is also security protected

Voice Call Security

• Authorization for use of VoIP lines and is provided on the need or project basis
• VoIP is password protected
• ACD reports are generated on a weekly basis and analyzed thereafter.